Cloud Dialer Services

  • CloudsDial offers premium Cloud Dialer solutions to the ever expanding IT industry.

    Empower Your Small-Mid-Enterprise Call Centers With Cloud Based Predictive Dialer
    CloudsDial's Cloud based Predictive Dialer is one of the most inevitable holistic infrastructure assets that are essential for managing call center business & its representatives more proficiently with least expenditure. If a contact center needs a thriving business, it should without fail incorporate predictive dialer to automatically dial calls. This dialer makes multiple dials to ensure almost every calls gets answered and monitors the actually responded calls. Moreover, our Cloud Predictive Dialer also tracks the duration of every conversation, to deliver a new call quickly after the preceding one finishes.

    CloudsDial's Cloud Predictive Dialer services,say a BIG NO to invest into separate server or hardware for your call center operations & get a turnkey solution where you simply have to connect and operate from anywhere. This tool enables you in generating a detailed record of numbers dialed, auto detected answering machines and disposition reports. Now, whether you add ten or hundred additional agents, all you need to do is upgrade our hosted dialer solution without investing a penny into infrastructure extension. Scalability of your operations has never been so smooth, isn't it?

    Features of Our Cloud Predictive Dialer

    •   Minimum of 5 seats expandable to 150 Seats
    •   Live Agent Monitoring
    •   Avatar CRM Integration.

    Benefits Of Our Hosted Predictive Dialer

    •   Customized Management Reports.
    •   Grow Customer Contacts.
    •   Maximize Agent Productivity.
    •   Less consumption of Internet bandwidth using G729 codec.
    •   Highly cost effective.
    Call Features
      Authentication   Automated Attendant   Call Detail Records   Call Forward on Busy   Call Forward on No Answer   Call Forward Variable
      Call Monitoring   Call Parking   Call Queuing   Call Recording   Call Retrieval   Call Routing (DID & ANI)
      Call Transfer   Call Waiting   Caller ID   Calling Cards   Conference Bridge   Database Store / Retrieve





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